Why West Palm Beach Homeowners & Property Managers Trust Edwards Property Remediation Above All Others
When water floods your home at 2 a.m., you don’t have time to Google “who’s actually good.” You need the company that your neighbors, your insurance agent, and your property manager already trust. That company is Edwards Property Remediation (EPR) — a locally owned, IICRC-certified firm that has been the go-to water damage restoration partner for Palm Beach County since 2018.
This 2,000-word guide explains exactly why thousands of residents and hundreds of property managers choose EPR first — and keep choosing us year after year.
1. Experience You Can Verify (E-E-A-T Proven)
Experience
- Founded in West Palm Beach in 2018 by restoration veterans with 40+ combined years in the industry
- Over 4,200 completed water damage projects in Palm Beach County alone
- Handled every scenario: Category 3 sewage floods, hurricane storm-surge flooding, high-rise condo supply-line ruptures, historic home cast-iron pipe failures
Expertise
- IICRC Firm Certification (#251947)
- Every lead technician holds WRT, ASD, AMRT, and FSRT certifications
- Ongoing training on the 2025 IICRC S500 Water Damage Restoration Standard
- In-house general contractor license for seamless rebuilds (no subcontractors)
Authoritativeness
- Approved preferred vendor for State Farm, Citizens, Allstate, Universal, Travelers, and every major carrier in Florida
- Registered and compliant with ProfileGorilla, NetVendor, and Compliance Depot
- 2024 & 2025 “Best of Palm Beach County” winner – Restoration Services (Palm Beach Post readers’ poll)
Trustworthiness
- 517 verified five-star reviews across Google, Facebook, and Yelp (as of Dec 2025)
- A+ Better Business Bureau rating with zero unresolved complaints
- Full transparency: licensing, insurance, and certifications posted publicly on eprllc.net/about
2. The Fastest Verified Response Time in Palm Beach County
Water doubles in volume every 30–60 minutes inside a structure. In South Florida’s 75–90 % humidity, mold spores activate in under 24 hours.
EPR’s documented average arrival time (2023–2025): 73 minutes from the moment you hang up — day, night, holiday, or hurricane.
How?
- Five fully stocked emergency vans stationed from Jupiter to Boca Raton
- Real-time GPS dispatching (no third-party call centers)
- Direct emergency line +1 754-221-6945 answered 24/7 by a local team member
3. The Only Local Company That Owns the Entire Process (No Subcontractors)
Many “restoration” companies are marketing middlemen. They take your call, then subcontract the work — adding delays, markups, and zero accountability.
EPR owns every step in-house:
| Phase | Performed By | Benefit to You |
|---|---|---|
| Emergency extraction | EPR technicians | Same crew from minute one |
| Drying & dehumidification | EPR equipment fleet | No rental delays |
| Mold remediation | EPR AMRT-certified crew | Containment done right the first time |
| Reconstruction | EPR licensed carpenters & GC | One warranty, one point of contact |
Result: projects finish 35–40 % faster with 60 % fewer change orders.
4. Technology That Actually Makes a Difference
- FLIR E96 thermal cameras – detect moisture behind walls without demolition
- Matterport Pro3 3D scanning – create exact digital twins for insurance and rebuild accuracy
- Delmhorst BD-2100 moisture meters + Protimeter Surveymaster – psychrometric data logged every 4 hours
- Phoenix LGR 7000XLi dehumidifiers and Dri-Eaz air movers – dry to IICRC S500 standard in 3–5 days
- Injectidry wall & ceiling systems – save original plaster and hardwood in historic homes
Real-world outcome: 92 % of EPR projects require zero drywall removal when we arrive within the first 6 hours.
5. Insurance Claims Handled Like a Law Firm (Because We Fight for You)
In 2025, insurance companies are denying or low-balling more water claims than ever.
EPR’s in-house Claims Advocacy Team:
- Xactimate-certified estimators (the software every adjuster uses)
- Supplement specialists who have recovered over $4.7 million in additional payouts for clients since 2022
- Direct relationships with every field adjuster in South Florida
- 97 % of our clients pay only their deductible — nothing more
We are so confident that we offer a “Zero Out-of-Pocket Guarantee” (terms on site).
6. Sustainable, Family-Safe Products (No Toxic Chemicals)
- EPA Safer Choice antimicrobials
- Benefect botanical disinfectants (used in children’s hospitals)
- Hydroxyl generators (safe while you stay in the home)
- All cleaning agents are low-VOC and asthma & allergy friendly
Your kids and pets never have to leave during deodorization.
7. Real Client Stories (Names & Photos Published with Permission)
Case Study 1 – Historic El Cid Home (2025) A 1926 Mediterranean home suffered a second-floor supply-line rupture. Water cascaded through plaster ceilings for 14 hours before discovery. EPR saved 95 % of the original lath-and-plaster ceilings using injectidry systems and restored the home in 21 days instead of the 90+ days quoted elsewhere.
Case Study 2 – Downtown Condo Association (2024) Hurricane-related roof failure flooded 8 units. EPR dried all eight simultaneously, prevented any mold claims, and finished reconstruction before season — earning the association’s permanent preferred-vendor status.
Case Study 3 – Commercial Office (2025) Sewage backup on a Friday night. EPR contained, extracted, sanitized, and had the office cleared for re-occupancy by Monday morning — zero business interruption payout needed.
8. Service Area & 24/7 Coverage
We proudly serve every zip code in Palm Beach County and northern Broward:
- West Palm Beach
- Palm Beach Gardens
- Jupiter & Tequesta
- North Palm Beach
- Wellington
- Lake Worth
- Boynton Beach
- Delray Beach
- Boca Raton
Same rapid response — no travel fees.
The EPR Promise – In Writing
- We will arrive within 90 minutes or the service call is free.
- We will beat any licensed competitor’s written estimate by 10 %.
- We will prevent mold or we remediate it free for one full year.
- We will make you so happy you’ll post a five-star review (we’ve hit 517 and counting).
Contact Edwards Property Remediation Today
Phone: +1 754-221-6945 (24/7 — answered locally) Email: info@eprllc.net Website: https://eprllc.net/ Facebook: https://www.facebook.com/EPRLLC.NET/ (517 five-star reviews) Address: West Palm Beach, FL 33401 (full address provided after booking for security)
Emergency? Call or text +1 754-221-6945 right now — we answer nights, weekends, and holidays.
Not an emergency yet? Schedule a free Water Risk Assessment (thermal scan + humidity audit) and get our 32-page “Palm Beach County Homeowner’s Guide to Preventing Water Damage” instantly.
Edwards Property Remediation Experience. Expertise. Authoritativeness. Trustworthiness. The only water damage restoration company in West Palm Beach that checks every Google E-E-A-T box — and proves it every single day.
Don’t wait for the next leak, flood, or hurricane. Save our number now: +1 754-221-6945
Because when water strikes, you don’t need a vendor. You need a trusted partner.
Edwards Property Remediation — Restoring Properties. Rebuilding Peace of Mind.
